Frequently asked questions

Q. How to order?

Ans. Please visit online courses section. You may find courses there. Select a course and go for payment.

 

Q. What is validity period?

Ans. All videos are protected by software which allows videos to run till validity period Validity

DVD - 4 month

USB 11 class complete course - 3 years

Usb 12 class complete courses - 2 years.

 

Q. Can I run videos on mobile

Ans. No you may run videos in window based computer /laptop/tablet. It is not supported by Android.

 

Q. What are the modes of payment?

Ans. Modes of Payment.

  • You may pay online through debit card/credit card or netbanking.
  • You may pay in installments through credit card.
  • Cash on delivery is also available.

 

Free delivery is available for online payment but if you chose cash on delivery option you may have to pay extra 5% as delivery charges.

 

Q. After placing order how many days are taken for order processing?

Ans. Online payment orders are sent within 3 days and cash on delivery are sent within 7 days. As soon as we send product, we will share courier details with you.

 

You may know order status by calling us at 08033545007

Or send us mail at nucleonorder@gmail.com

 

Q. How to run usb.

Ans. We will send instruction manual with usb. You have to follow instructions. If you find any difficulty then please call our technical staff at 08033545007. They will guide you.

 

Q. If usb does not run at all, what will happen.

Ans. In that case, you have to send USB back to us, we will send you corrected one. If all support do not work, we will refund 100 % of amount paid by you.

 

Q. Do I get any course material?

Ans. You will get question bank and theory in usb. You may print question bank from there.

 

Q. Tell me more about Nucleon courses.

Ans. our goal. Is to provide best content from. Kota to students all over India. These DVD/USB contains class room recordings at Nucleon. Though these video lectures are designed for jee advanced exam but it covers jee main / neet/ CBSE also. Every lecture contains standard illustrations to explain topic and easily understandable theory part so that student may learn subject at his home also.

 

Q. Tell me more about Nucleon faculties.

Ans. All Nucleon faculties are IITians who have experience of more than 10 years of class room teaching at various institute of kota.

 

Q. May I ask doubt online?

Ans. Yes but not very frequently as all of our faculties are involved in our offline classes at kota Centre.

 

Q. If I want to study in classroom

Ans. In that case you have to come to kota as Nucleon chemistry classes is run at only Kota rajasthan.

 

Q. If usb does not run after sometime, what support is provided.

Ans. If any usb/DVD got corrupted during your validity period. You have to send it back to us, we will replace it.

 

Q. Can I appear in test series also.

Ans. Soon we are going to laugh our test series.

 

Q. After validity period, can I get extra validity.

Ans. Yes but you have to contact us to get extra validity.

 

Q. After my validity can I use usb for my personal use.

Ans. Yes you may use usb for your personal use after formatting usb.